Guy Mor | Learning Operations & Innovation Executive

Proven Impact

If you are hiring for Director/Head of Learning Operations, Learning Technology, or Academic Operations, these are outcomes I’ve already delivered.

Leading Virtual Instructor-Led Training

Maps to: Sr Director/Head of Training Operations, Learning Operations Director.

$5.5M

Annual Training Revenue for 2000+ Students

Managed and transformed CompTIA's VILT operations generating $5.5M in annual training revenue across 2000+ students. Led critical digital transformation from manual, disconnected processes to fully automated compliance-ready infrastructure when half the portfolio became state-regulated.

For this kind of role, I maintained seamless VILT delivery for 2,000+ learners while safeguarding $5.5M in annual revenue.
Automated enrollment, DocuSign agreements, grade handback (API-driven) to ensure state-compliant, audit-ready records for B2C learners.
Transformed tech stack: Pearson Vue → SSO → Populi SIS → Canvas LMS
Built Python/Flask app for LMS attendance automation to SIS where API endpoints were not available.
Designed Power BI + Smartsheet executive and client dashboards to give CSMs actionable visibility into learner progress and risk.
Built performance-based alerts with Populi + Microsoft Suite that re-engaged inactive learners and escalated to Student Success Managers at defined thresholds.

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Digital Transformation

Automating operations from manual workflows to API-driven infrastructure

Leading Operations & Academic Strategy

Maps to: Director of Academic Operations, Program Director, Compliance Education Leader.

200%

Enrollment Growth & Program Excellence

Transformed Digital Film Academy's academics and operations during crisis period. Scaled enrollment by 200%, piloted new programs and learning modalities, implemented LMS infrastructure, and maintained 94% student retention through pandemic pivot.

For this kind of role, I scaled programs to 300+ students per year by updating curricula and securing key training partnerships.
Used industry relationships to secure certified training partnerships with AWS Academy, Avid, and Blackmagic Design.
Revamped course and program curricula to align with partner standards and make offerings more attractive to prospective students.
Defined SOPs to allow compliance with state, federal and accrediting body regulations.
Implemented Populi (SIS/LMS) integration for learner support.
Developed assessment and analytics framework.
Maintained 94% retention during complete operational pivot.

📈

Growth Leadership

Scaling academic programs through strategic design and excellence

AI-Powered Certification Course

Maps to: Learning Experience Design Manager, Principal Instructional Designer, Head of Learning Innovation.

4 Months

Concept to Production Deployment (FTA)

Designed and produced Flexographic Technical Association's industry certification program featuring AI synthetic media, cinematic design, and sophisticated assessments. Delivered 4-module course in 4 months with professional production quality.

For this kind of role, I launched a four‑module industry certification from concept to production in four months.
Integrated AI-powered synthetic media avatars for production.
Designed formative + summative assessment strategy.
Built SCORM/xAPI-compliant, globally accessible platform.
Created cinematic instructional design with professional production.

🎓

Innovation Leadership

Leveraging AI and rapid delivery to create industry-standard certifications

Crisis Leadership: 30-Day Pivot

Maps to: Director of Learning Operations, Transformation Lead, Change & Readiness Lead.

0 Days

Downtime During Complete Tech Stack Transition

Led complete operational pivot for 300+ students within 30 days of pandemic shutdown with zero days of downtime. Migrated 40+ courses to remote delivery, updated technology stack and SOPs, trained instructors, and maintained 94% enrollment retention.

For this kind of role, I moved 40+ courses online in 30 days with no service interruption for 300+ students.
Updated complete tech stack and operational procedures.
Maintained delivery of hands-on curricula via remote equipment exchange.
Implemented VPN connectivity, remote desktops, and enabled remote licenses.
Trained 30+ instructors on synchronous teaching best practices.
Maintained 94% student retention through transition period.
Established new operational protocols for remote program management.

🦠

Crisis Management

Leading teams through transformational change with zero interruption

Aligned Opportunities

Positioned for strategic roles across two buckets. If your opening fits one of these, I’m a strong match and would welcome a conversation.

Operations & Compliance

Director of Learning Operations
Director of Academic Operations
Program Manager, Compliance Education
Head of Program Delivery
Strategic Operations Director (Learning/Training)

Learning Innovation & Technology

Head of Learning Technology & Innovation
Learning Experience Design Manager
Principal Instructional Designer
Director, Learning Media Production
Director of Learning Innovation / LX

For higher education institutions, my background aligns with roles such as: Director of Academic Operations, Director of Online Learning / Educational Technology, Director of LMS and eLearning Quality, and Academic Operations Director.

Core Expertise

Capabilities spanning operations, learning design (L&D), technology integration (API/LTI), advanced media creation (video/audio/graphics/3D), and leadership—for roles requiring both operational discipline and learning innovation.

⚙️

Training Operations (program ownership, compliance, instructor ecosystems)

Enterprise program management (2000+ students)
Instructor hiring, training, development
Compliance frameworks and QA
Revenue optimization and cost control
Global operations coordination

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Systems Integration & Automation (SSO, SIS/LMS, APIs, reporting stack)

API-driven workflow automation
Assistive web-app development
SSO, SIS, LMS integration
Power BI + Smartsheet dashboards
DocuSign automation

🎓

Instructional Design (ILT/VILT, eLearning, certification, assessments)

Learning path architecture
Assessment design (all types)
Curriculum development
Learning experience design
AI-powered content production

📊

Learning Analytics & Compliance (KPIs, accreditation, licensure, psychometrics)

Learner data analysis and KPIs
State licensure compliance
Psychometric assessment design
Accessibility standards (WCAG 2.1)
Certification integrity protocols

🎬

Multimedia Production (Storyline/Rise, video, AI media, micro-learning)

AI synthetic media integration
Cinematic video production
Articulate Storyline/Rise 360
Interactive experience design
Rapid content iteration

👥

Leadership & Development (people leadership, change management, stakeholder alignment)

Team building and management
Instructor development and coaching
Crisis management and pivots
Stakeholder communication
Performance management

Portfolio Samples

If you want a quick feel for my design and production standards in certification, micro-learning, and AI-assisted course creation, these short modules are a good starting point.

Analytics & Impact

Real-world course performance metrics demonstrating measurable learning outcomes and operational excellence in instructional design. These metrics reflect the level of reliability and learner performance I aim to deliver when I own learning operations or program design.

94%

Completion Rate

6.5 wks

Avg Delivery

88%

Avg Grade

Key Insights

High retention driven by cinematic micro-learning, spaced assessments, and clear performance expectations.
Operational efficiency demonstrated with 6.5-week delivery cycles, exceeding standard 8-week institutional targets by 18%.
Consistent competency performance across all modules validates scalability and reliability of instructional engineering approach.

Video Portfolio

These optional media pieces demonstrate how I use narrative, avatars, and music to make complex technical topics more memorable—without sacrificing accuracy or assessment rigor.

Flexography Noir – "Medicine in the candy" explainer.

Optional certification segment that teaches flexography’s history, processes, and advantages through a detective-style monologue to keep learners engaged in dense technical content.

Lesson Excerpt – Video avatar as instructional companion.

Traditional lesson content delivered with an AI video avatar to model clear explanations, pacing, and presence while maintaining rigor and alignment to certification objectives.

Flexographic Market Position – Karaoke-style mnemonic.

Market positioning and key properties of flexography translated into a karaoke-style song to support recall of substrates, use cases, and competitive advantages.

About Me

Short version for hiring teams: I sit at the intersection of Director of Learning Operations, Head of Learning Technology, and Principal Instructional Designer.

I'm a learning operations and innovation executive with 15+ years of experience building scalable training programs, leading teams through transformational change, and integrating emerging technologies into learning ecosystems.

My background spans media production (post-audio engineering at BET/Viacom), higher education leadership (Chief Academic Officer at Digital Film Academy), enterprise training operations (Sr. Director at CompTIA), and innovation-driven course design (FTA industry certification).

I'm most engaged when solving complex operational challenges, building API-driven automation, and creating learning experiences that genuinely move the needle for organizations and learners.

Currently

Developing strategic learning operations consulting practice
Exploring AI integration in course design and delivery
Seeking opportunities in learning innovation and operations leadership
Based in Closter, New Jersey (open to relocation and hybrid/remote roles).

Learning Operations Executive

Scaling programs, automating workflows, and driving innovation across learning ecosystems

Building Scalable Learning Ecosystems